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CapTel Service

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Voice Carry-Over (VCO)

Alaska Telecommunications Relay Service is funded by a surcharge established by the Regulatory Commission of Alaska (RCA).

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.

© 2020 Alaska Relay. All rights reserved. Cap Tel is a registered trademark of Ultratec, Inc.