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A person who is deaf or hard of hearing can use a TTY to type their message in Spanish, which is read aloud to the other caller by a Communications Assistant. The Communications Assistant types the spoken message of the hearing caller to the TTY user. 

How Does Spanish Relay Work?

  • 1

    You type your conversation in Spanish to the Communications Assistant. Remember to type “GA” (go ahead) at the end of each message.

  • 2

    Then, the Communications Assistant repeats the message typed aloud in Spanish to the other person.

  • 3

    The other person will respond in Spanish after you enter “GA”.

  • 4

    The Communications Assistant types the other person’s spoken conversation to transmit it to you.

Alaska Relay Customer Profile

The Alaska Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers
  • Emergency numbers
  • Preferred gender of operator
  • Announcing relay service

As a consumer, you have flexibility in updating your preferences at any time. Click here to learn how to set up your user account.