Alaska Relay services are free and enable people who are Deaf, Hard of Hearing, DeafBlind or those with a speech disability to place and receive phone calls.
Relay calls can be made to anyone, anywhere in the world, 24 hours a day, 7 days a week. Communication assistants are specially trained to facilitate the calls. All calls are completely confidential.
Explore the services below to determine which one best meets your needs!
Video: How Alaska Relay Works
What is 711?
Dialing 711 is easy and fast. It automatically connects to a Communications Assistant (CA), without having to remember and dial a ten-digit access number.
Everyone can use 711
Follow these simple steps:
- Dial 711 (or the Alaska Relay toll-free number appropriate for you specific call. Click here)
- A specially trained Communications Assistant will answer and identify themselves by their operator number.
- Give the Communications Assistant the phone number of the person you are calling.
- The Communications Assistant will connect you with the person you are calling and assist you with communication.
It really is that easy!
NOTE: If the phone from which you are calling does not accept 711, just call the 800 toll-free number for the same great results.
Alaska Relay Customer Profile
The Alaska Relay Customer Profile form allows consumers to list their preferences for calls, such as:
- Frequently dialed numbers
- Emergency numbers
- Preferred gender of operator
- Announcing relay service
As a consumer, you have flexibility in updating your preferences at any time. Click here to learn how to set up your Customer Profile.