Additional Services

Alaska Relay will relay Directory Assistance (DA) calls between TTY users and the Local Exchange Carrier (LEC) DA operator.​ Once the caller makes the DA request, the Communications Assistant will contact the appropriate DA operator.​ After obtaining the number, the call may choose to place the call through relay or dial it directly TTY to TTY.

Did you know that some public pay phones have built-in TTYs? Local relay calls won’t cost you a dime, including those placed by voice callers to TTY users. Long-distance relay calls may be billed to another number or a calling card at no extra charge. To make a long-distance relay call from a pay phone, simply say the type of call you are making (collect, calling card, credit card, pre-paid card, third-party billing, or person-to-person), then give the number you are calling.  

TTY users can request Alaska Relay to retrieve messages from their voice answering machines or voicemail. To request answering machine retrieval, type “AMR” with instructions or password and then “GA” (Go Ahead.) The Communications Assistant will type, “PLS PLCE YOUR HANDSET NEXT TO YOUR ANS MACHINE AND TURN ON GA.” Place your handset on the speaker part of the answering machine until all messages have been retrieved. Then place the handset back on the TTY and type “GA.” The Communications Assistant will type your messages.