NOTICE:

ASCII relay mode was decommissioned December 13, 2024. TTY relay service is continuing. For information about alternative equipment or services call TRS customer service at 800-676-3777 or email access@t-mobile.com.

List of Alaska Relay Toll-free Phone Numbers

Click here if 711 is not working

TTY:711 or 800-770-8973

Voice: 711 or 800-770-8255

Voice Carry-Over:711 or 800-770-6108

Hearing Carry-Over:711 or 800-770-8973

Speech-to-Speech:711 or 866-355-6198

Spanish Relay:711 or 866-355-6199

T-Mobile Accessibility Care:800-676-3777 (Voice/TTY)

877-787-1989 (STS only)

866-877-3291 (VCO only)

access@t-mobile.com (Email)

What if 711 Is Not Working?

You may have a PBX system issue. People who use phones in an office that has extension numbers may experience difficulty as a result of 711 not being programmed in the building’s PBX system. To request the availability of 711 service in your building, contact your IT specialist, office administrator, or local telephone service provider. 711 dialing was mandated by the FCC on October 1, 2001. If you have difficulty dialing 711, please click here and let us know and we will attempt to help get the issue resolved.