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Voice Carry-Over (VCO)

Dial 711 or 800-770-6108

Voice Carry-Over allows a deaf or hard-of-hearing user to speak directly to a hearing person. When the hearing person speaks to you the Communication Assistant serves as your "ears" and types everything said to your TTY or VCO phone.

If a late-deafened person has difficulty hearing over the phone, VCO is the perfect communication solution for them.

VCO with Privacy
This feature is similar to the standard VCO feature. However, the Communication Assistant will not hear the VCO user's voice and only types the hearing person's responses back to the deaf/hard-of-hearing user. Request privacy by typing/voicing to the operator "Privacy ON."

    

VCO to VCO

Dial 711 or 800-770-6108

The Communication Assistant serves as both parties "ears", typing what is said on both ends of the call.

    

VCO to TTY

Dial 711 or 800-770-6108

The Communication Assistant types what the VCO user says to the TTY user. Whatever the TTY user types goes directly to the VCO user's TTY or text display equipment to be read.

    

2-Line VCO

Dial 711 or 800-770-6108

Two-line VCO allows a customer with two telephone lines and/or a computer to use one line for speaking directly to a hearing person while the other line is used to receive the hearing person's typed responses. This feature provides a more natural flow of conversation without the pauses of single-line calls.

    

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